Managing Workplace Stress

Learn techniques for dealing with workplace stress and practice these situations in online simulations.

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Course overview

Online

CPD Certified

48 online lessons

Digital certificate

5 simulations

3 hours to complete

Course outcomes

Understand the symptoms and causes of stress

Learn steps you can take to deal with your stress

Practice dealing with stressful situations in the safety of virtual simulations

VirtualSpeech courses have been completed by employees at companies including:

Overcome workplace stress with online simulations

Stress in the workplace is common. In 2019, work-related stress, depression and anxiety accounted for 40% of work-related illnesses. At some point during your career, you will most likely experience work-related stress. A small amount of stress is normal but when it becomes chronic it is harmful and can spill into your personal life.

To manage stress, you must be able to recognize the symptoms and learn the techniques to cope with it.

In this course, we cover important steps you can take to deal with your stress, which you'll then be able to practice in online simulations, from the safety of the virtual world.

Online learning, done differently

We combine online learning with online simulations for a unique learning approach. At certain points throughout this Managing Workplace Stress course, you'll be prompted to practice what you've learnt in simulations.

Learn online courses

Learn online, anytime

Complete a series of videos, quizzes and case studies through our online platform - available to access at any time.

Practice in simulations

Practice in simulations

Practice managing your stress in online simulations which can be repeated, all within the safety of the virtual world.

Improve with feedback

Improve with feedback

Receive feedback on your performance to help identify areas you need to improve to overcome workplace stress.

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Course curriculum


  • Outline of the course, including useful links, case studies and how to use the simulations to get the most benefit.
  • Course overview and welcome
  • About the simulations
  • What are the symptoms of workplace stress and how you can identify them with the help of our activities and lectures.
  • Stress questionnaire
  • What is stress?
  • How common is stress and anxiety in the workplace
  • The right level of stress
  • Symptoms of stress: Behavioural symptoms
  • Symptoms of stress: Emotional symptoms
  • Stress response: Physical signs and symptoms
  • Overview of your symptoms
  • Cognitive symptoms (thoughts)
  • Labelling unhelpful thinking styles
  • Worry
  • Setting goals
  • This module looks at the causes and triggers of stress, why it varies between people and benefits of CBT.
  • Common sources of stress in the workplace
  • Triggers
  • Why does stress vary between people?
  • What is cognitive-behavioural therapy (CBT)?
  • The vicious cycle
  • Enter the virtual world and practice dealing with stressful situations at work in the safety of simulations.
  • Introducing the simulated situations
  • Group situations
  • Speeches and presentations
  • Saying "no"
  • Dealing with angry clients or staff
  • Managing your time can really help to reduce your stress. This module looks at how to prioritise work and other useful behaviours such as sleep.
  • Time-management overview
  • Activity diary
  • Time-management and organisation tips
  • Prioritise your demands
  • Life outside of work
  • Socialising
  • Sleep overview, stages and hygiene
  • Quarter of an hour rule
  • Challenging unhelpful thoughts
  • Different relaxation techniques, benefits of mindfulness and how to challenge your thoughts and worries.
  • Relaxation
  • Controlled breathing
  • Progressive muscle relaxation
  • Mindfulness
  • Challenge your thoughts
  • Worry tree
  • Worry time
  • Problem solving
  • Public speaking and assertiveness common causes of stress. Learn how to reduce speaking fear and how to say no to colleagues.
  • Improving public speaking skills
  • Practising assertiveness
  • Saying "no"
  • Learn how to prevent relapse around negative thoughts and the different treatments available to you.
  • Relapse management
  • MBSR
  • Alternative and additional treatments
  • Medications
  • Complementary therapy

Your instructor

Emily Hall

Emily Hall

Emily is a cognitive behavioral therapist for the National Health Service in the U.K., with a background working in mental health. She uses CBT in her daily practice and has training in additional psychotherapeutic approaches.

Online simulations in this course

At key points during the online part of the course, you'll be prompted to practice what you've learnt in one of the following simulated scenarios.

Explore all the exercises available on the VirtualSpeech platform.

See all exercises

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Faster than classroom training

6

Learning awards